Privacy Policy
This Privacy Policy explains how TrainBack Consulting (“TrainBack,” “we,” “us”) collects, uses and shares information when you visit trainbackconsulting.com (the “Site”) or contact us. We help California employers apply for training funding through the Employment Training Panel. We are an independent consultancy and are not affiliated with the State of California or the Employment Training Panel.
1. Information we collect
Information you give us. If you request a report or contact us, we collect your name, work email address, company name, the approximate number of people you employ in California, and anything you choose to tell us in a message.
Screening and estimate answers. The eligibility checker and estimator run in your browser. We receive your answers (for example, whether the business is for-profit, whether employees are full-time, turnover, the kind of training planned, company size, and your estimator inputs) only if you submit the report request form.
Technical information. Our website host and related services automatically receive standard technical data such as your IP address, browser type, device type, pages requested, and the date and time of your visit. [If we add analytics tools, we will list them here and describe what they collect.]
Please do not send sensitive information such as Social Security numbers, bank or payment card numbers, or passwords through this Site or by email.
2. How we use information
- To prepare and send the report or information you request, and to respond to your messages.
- To follow up with you about ETP funding and our services. You can opt out at any time.
- To operate, secure and improve the Site.
- To comply with legal obligations and enforce our agreements.
3. How we share information
We do not sell your personal information. We do not share it for cross-context behavioral advertising. We share it only as described here:
- Service providers that help us run the Site and our business, such as website hosting, form handling, email delivery, customer relationship management and, if used, analytics providers. They may use the information only to provide services to us.
- Professional advisers such as attorneys and accountants, under confidentiality obligations.
- Government agencies and others when required by law, or to protect rights, safety and security.
- A business transfer, if we are involved in a merger, sale or similar transaction.
- The Employment Training Panel, but only if you become a client and we prepare an application on your behalf, as described in our written agreement with you.
4. Cookies and Do Not Track
[Draft note: update this section if you add analytics or advertising tools.] The Site does not currently use cookies to track you across other websites. Some third-party services we use may set cookies or similar technologies that are necessary to deliver the Site. Because there is no common standard for how to respond to “Do Not Track” browser signals, we do not currently respond to them. We do not allow third parties to collect personal information about your online activities over time and across different websites through our Site for their own purposes.
5. Your California privacy rights
If you are a California resident, you may have the following rights under the California Consumer Privacy Act, as amended (CCPA), to the extent it applies to us:
- To know what personal information we have collected about you and how we use and share it.
- To request a copy of your personal information.
- To request that we delete personal information we collected from you, subject to legal exceptions.
- To request that we correct inaccurate personal information.
- To opt out of the sale or sharing of your personal information. We do not sell or share personal information as those terms are defined in the CCPA.
- To not be discriminated against for exercising your rights.
To make a request, email hello@trainbackconsulting.com with “Privacy request” in the subject line. We may need to verify your identity before we act, for example by confirming the email address you used with us. You may use an authorized agent to make a request on your behalf.
Categories of personal information collected in the past 12 months, and where it came from and who received it:
| Category | Examples | Disclosed to |
|---|---|---|
| Identifiers | Name, work email, company name, IP address | Service providers |
| Commercial information | Screening answers, estimator inputs, services requested | Service providers |
| Internet or network activity | Browser type, pages visited | Hosting and, if used, analytics providers |
We collect this information directly from you and automatically from your device. We do not collect sensitive personal information as defined in the CCPA.
California “Shine the Light.” California Civil Code section 1798.83 lets California residents ask for information about personal information shared with third parties for their direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.
6. How long we keep information
We keep personal information only as long as needed for the purposes described above, including to meet legal, accounting and recordkeeping obligations. We delete or de-identify it when it is no longer needed, or when you ask us to and no legal exception applies.
7. Security
We use reasonable administrative and technical measures to protect personal information, such as access controls and encrypted connections. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8. Children
The Site is intended for business users and is not directed to children. We do not knowingly collect personal information from anyone under 16.
9. Links to other websites
The Site may link to other websites, including government websites. We are not responsible for their privacy practices, and we encourage you to read their policies.
10. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the “Last updated” date. If we make a material change, we will take reasonable steps to notify you, such as a notice on the Site. Your continued use of the Site after a change means you accept the updated policy.
11. Contact us
Questions or requests about this policy:
TrainBack Consulting
[Mailing address]
hello@trainbackconsulting.com